Shipping policy
Shipping Locations:
We currently ship our products to addresses within Australia only. Unfortunately, we do not offer international shipping at this time.
Shipping Methods and Fees:
We offer standard shipping services for all orders within Australia. The shipping cost will be calculated and displayed at checkout before you confirm your purchase. Shipping fees may vary depending on the size, weight, and destination of your order.
Order Processing Time:
Orders are typically processed within 2-4 business days after payment is confirmed. Orders placed on weekends or holidays may experience slight delays. Dependent on stock availability.
Tracking Your Order:
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.
Tailgate Deliveries:
All our roll cages and trolley products are delivered using vehicles fitted with a hydraulic tail-lift. Any redelivery fees and associated charges will be at the cost of the customer.
Shipping Restrictions:
Please note that some products may be subject to shipping restrictions due to size, weight, or content. We will inform you if any such restrictions apply to your order during the checkout process.
Delivery Issues:
If you encounter any issues with your delivery, such as delays or damage during transit, please contact our customer support team at info@anteck.com.au for assistance. We will work diligently to resolve any shipping-related problems.
Contact Us
If you have any questions or concerns about our Shipping and Returns Policy, please don't hesitate to contact us:
ANTECK INDUSTRIES PTY LTD
PO Box 511
Mudgeeraba QLD
Australia 4213
info@anteck.com.au