Frequently Asked Questions

We're here to help!

Product

What are the sizes of your roll cages?

Full specifications for all our products can be found on the product pages.

What is the lead time for my order?

This is dependant on the order volume, stock availability and delivery location. However, we endeavour to fulfil orders within 2-4 days from payment.

Do you make custom products?

We can make custom roll cages under certain circumstances. Send us a note with your requirements and we will help where we can!

Pricing

Do your prices include GST?

All prices listed on our website are exclusive of GST.

Do you offer bulk pricing?

Absolutely! Send us an email with your requirements and we will put together a deal!

Shipping

Can I track my oder?

Of course. Once your order has been shipped, you will receive an email notification with a link to track your order.

How do you ship your products?

All care is taken to help prevent damage during transit. We pack all our roll cages on pallets and wrap them in protective film. Our accessories and spare parts are packed using a mix of cartons, sealed bags, etc.

What if I don't have a forklift for delivery?

Not a problem. If you have added an item to your cart that will be packed on a pallet, you will be prompted to confirm if you will require a tail-lift for delivery. Ensure you select YES.

Can I use my own carrier to collect my order?

You sure can! Just select 'pick up' at the checkout and we will let you when you order is ready for collection.

What if my order is delivered with damage?

Please refer to our Shipping Policy and our Warranty & Refund Policy for details.

Care & Maintenance

How to I keep my roll cage clean?

You can easily wash our roll cages with soapy water. We recommend you do not use pressure cleaners, abrasive wipes or chemicals.

How do I maintain my roll cage?

We recommend that all roll cages are inspected by a qualified technician every 3 months. We also recommend the use of genuine Anteck parts. A full care & maintenance guide can be found on the roll cage product pages.

Do you supply spare parts?

Of course. Anteck stocks a full assortment of spare parts for our complete range of roll cages.

Still looking for answers?

If the answers you're looking for aren't in our FAQ's, please send us a message by completing the form below.